Lead Medical Assistant

Patients come in with pain that changes how they walk, work, and live. You will set the clinical standard so every visit—from a jammed toe to a surgical follow-up—feels prepared, respectful, and on time. As lead, you turn a skilled medical assistant team into a reliable extension of the physicians, protecting outcomes in a busy foot and ankle practice.

Performance Objectives

• Run daily clinic flow so patients are roomed, assessed, and ready for the provider within the practice’s target window, with accurate vitals, history, and chief complaint captured before the physician enters.
• Prepare procedure and minor-surgery rooms so instruments, dressings, and sterile fields are complete and verified before each case, cutting avoidable delays and rework.
• Coach medical assistants on podiatry-specific skills—wound care support, post-procedure instructions, casting or strapping assist, and DME fitting—so technique stays consistent across the team.
• Close documentation and order gaps the same day, including procedure notes support, imaging or lab follow-through, and supply charges, so charts and billing stay clean.
• Own clinical supply readiness: par levels, expiration control, and sterile processing handoffs that keep exam and procedure rooms stocked without last-minute scrambles.
• Spot and fix recurring patient-experience failures—wait time, unclear aftercare, missed callbacks—and report a simple weekly pulse the physicians can act on.
• Onboard and cross-train new assistants so they can support a full clinic day independently within the practice’s training window.

Environment & Resources

You will lead the medical assistant team inside a long-standing private podiatry practice that treats trauma, ingrown nails, bunions, heel pain, hammertoes, and surgical care. You report to the practice manager, with daily partnership with the physicians. Expect a full clinic and procedure schedule, shared EHR and scheduling tools, a defined supply budget, and time blocked for coaching—not only room turnover.

Essential Qualifications

• Certified or registered medical assistant (or equivalent clinical credential) with current BLS.
• At least three years in a busy outpatient clinic, including hands-on support for minor procedures or podiatric, orthopedic, or wound care.
• Proven ability to precept or lead peers: clear standards, calm correction, and consistent follow-through.
• Fluent in an ambulatory EHR: rooming, orders, procedure documentation support, and same-day chart closure.
• Working knowledge of sterile technique, instrument handling, and infection-control expectations in a procedure-based office.
• Schedule flexibility for clinic hours, including occasional early starts tied to surgical or procedure days.

Role Selling Points

• Lead role with real authority over clinical standards, not a title layered on a full MA schedule.
• Breadth rare in primary care: surgical podiatry, wound care, and biomechanics in one practice.
• Patient-informed culture that values clear explanations and accessible follow-up, not volume for its own sake.
• Stable private practice with experienced clinicians and a team known for caring, practical service.
• Direct line of sight from your coaching to fewer delays, safer procedures, and patients who leave knowing the next step.

Call to Action

If you want to raise the clinical bar and still stay close to patients, apply with a short note on a time you improved room readiness, documentation, or team skill—and what changed because of it.